Community Guidelines
Instahome works best when everyone acts honestly and respectfully. These guidelines set out what we expect from everyone who uses the marketplace, whether you are searching for a property or listing one.
Honest and accurate listings
Post honest listings
List only real properties that you are authorised to advertise.
Keep information accurate
Describe properties truthfully, including type, size, location and condition.
No fake properties
Do not create listings for properties that do not exist or that you cannot offer.
No duplicate or spam listings
Do not post the same property repeatedly or flood the marketplace with spam.
No misleading prices
Show clear, accurate prices. Do not advertise misleading or bait pricing.
Use appropriate photographs
Use clear, relevant photographs that represent the actual property.
No stolen photographs
Only use photographs that you own or have permission to use.
Respectful conduct
No impersonation
Do not pretend to be someone else or misrepresent who you are.
No harassment
Treat everyone with respect. Harassment, threats and abuse are not allowed.
No discriminatory content
Do not post content that discriminates against people based on who they are.
Communicate respectfully
Keep messages courteous and relevant to the property and the transaction.
Safe and lawful transactions
No illegal transactions
Do not use Instahome for unlawful activity or transactions.
No suspicious advance payments
Do not request or send suspicious advance payments before reasonable verification.
Reporting and consequences
Report unsafe activity
Report listings, messages or behaviour that seem unsafe, fraudulent or against these guidelines.
Consequences of violations
Listings or accounts that break these guidelines may be removed, suspended or terminated.
Reporting a problem